We Value and Reward Your Feedback!
As our thanks to you for dropping us a nice note about our services, referring us to friends, family and co-workers or for shooting a raving fan video, we want to give you a chance for something in return. We will automatically enroll you into our twice yearly giveaway of a new bicycle or flat screen TV. You can even hedge the odds in your favor as we don’t put a cap on your entries. Heck, how could we tell you to stop singing our praises to your friends and family?
New to this ongoing reward program is a cool way to directly provide us your feedback about our services and easily rate us without making it too difficult. Because you’re busy and don’t need extra steps to take or hoops to jump through. Once you are on the site, your name, e-mail address and 3 brief check mark questions will be asked.
There is space available to write of your service or installation experience in your own words. Of course, if for some reason you are not happy with something or have any issues – you can also use this form to get to the owners – us – directly. We have always been happy to address each and every concern and to work towards an amicable resolution. Our goal is always to have few and further between negative instances!
Our latest winner in the drawing was Brian from CaptiveAire shown in the photo alongside his new TV set. Had he or anyone else (maybe YOU next time) picked the bicycle – no worries. We would have and will be happy to work along with the winner and their favorite local bike shop directly to get their prize.
Besides the feedback link shown, don’t forget you will automatically be entered after one of your testimonials or referrals. Don’t like changes? As always, you can continue to enter by mail, e-mail or phone. Good luck.